NEW YORK (AP) — Ticketmaster aroused the ire of Hannah Montana fans when they accidentally sold cheap seats as prime seats for the tween queen's upcoming concert at Long Island's Nassau Coliseum.
The glitch occurred when the ticket seller posted the wrong seating chart for the Coliseum, leaving fans with very expensive tickets for nosebleed seats, the New York Post reported.
Among those affected by the glitch were members of Miley's fan club who had paid $30 dollars for a password to ensure a head start on ticket purchasing.
One ticket-buyer, Matt Howard, dropped $400 for tickets for himself and his nieces and subsequently discovered he had purchased tickets that would put him in the back of the house.
"It was disbelief and then anger," Howard told the Daily News while describing his reaction to the flub. Ticketmaster quietly replaced the seating chart later in the day and have since declined to comment on the matter.
Adam Ellis, the marketing director for Nassau Coliseum, did acknowledge the error and while offering an apology, noted that there was little recourse available to the venue.
"Everybody who got floor tickets to Miley Cyrus is pretty lucky at this point," Ellis told the Daily News.
Compounding the matter is the paperless ticketing route that Ticketmaster is employing for the tour. Ticket purchasers must present the credit card used to originally purchase the tickets in order to gain admission to the show, meaning that tickets cannot be resold.
The system was put in place after the teenage songstress became one of the highest-profile performers to fall prey to secondary ticket market woes after tickets to concerts during her 2007 tour. Tickets to the tour sold out almost instantly for virtually every show, only to show up moments later on a secondary ticket market site for hundreds and sometimes thousands of dollars above face value. – CelebrityAccess Staff Writers