CHICAGO (CelebrityAccess) — The promoter for the Grateful Dead 50th anniversary concerts has announced that some concert-goers who attended the events may be eligible for partial refunds.
The move comes after some fans complained that they had paid extra money for reserved seating but didn't get the tickets they had requested and didn't find out until they had booked air fair and hotel rooms.
Promoter Peter Shapiro told the Chicago Tribune that when the show sold out, additional space at the field was made available and that had an effect on some of the ticket requests. Shapiro said that after seeing the social media backlash, he offered full refunds for mail-order tickets, and that fewer than five ticket holders have requested said refunds.
One ticket purchaser, Tom Bryant of Vermont, is seeking $1,000 back for the 12 tickets he purchased through the mail for the three concerts. Bryant told the Tribune that he requested four floor tickets for each night of the concert, but said he received cheaper tickets in the 100 level for the first night, 200 level for the 2nd and 300 level for the third. – Staff Writers