At CelebrityAccess, information is our business. The integrity of the industry information we collect and provide to our online members is core to our business and, therefore, a priority to us. This same importance is placed upon the protection of our users’ personal information. We feel the manner in which we handle your personal information reflects the integrity of our data practices as a whole.
Personally, Identifiable Information: What do we collect and why?
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously, but some features may not be accessible.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
– To improve customer service:
– Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions:
– Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Member Website Tour Requests
Visitors who are interested in learning more about CelebrityAccess are invited to schedule a personalized Tour of our service. In each case, we ask the visitor to provide us with some basic information including their name, company, and email address. This information is used to contact the visitor to provide them with further information about our service and, if appropriate, assistance enrolling for a Free Site Tour.
Email: ENCORE and Marketing Materials
When you submit your email address to us, you have the option to subscribe to any of our email lists. You may choose to receive our daily live-entertainment industry newsletter, ENCORE, and/or periodic marketing emails regarding CelebrityAccess and other reputable, entertainment industry related organizations that may be of interest to you. We will never add your email address to any of our email lists without your permission.
If at any time you wish to be removed from one of our email lists, please notify us by either using an Opt-Out option or replying to one of our emails with the word “REMOVE” typed in the subject line of your reply or by clicking here. Additionally, to remove yourself from the ENCORE email list, you may go here and provide us with the email address to be removed. All removal requests will be handled promptly.
If you choose to enroll for a Free Demo of our service or to subscribe to CelebrityAccess, we will ask you to provide us with further contact information about yourself for our records (such as job title, email, business telephone and fax numbers, and business address). This information becomes a part of your Member Profile, along with your User Name and Personal Password. During your membership, we may use this information to contact you periodically for customer service purposes (for example, to send you a welcome package, notify you of your approaching subscription end date, periodically inquire about your satisfaction with our service, provide technical assistance, notify you of upcoming changes to our site, or inform you of changes and/or additions to the services we offer). When we communicate with you over the phone or by email, that communication is logged in your Member Profile so that we may easily reference your customer service history and use this information to better serve you in the future.
We encourage you to keep your Member Profile up-to-date. If at any time you wish to update your Member Profile information, please your sales representative or contact us by email or by phone at (303) 350-1700. Only you or the Primary Contact responsible for your organization’s subscription may request a change to your Member Profile information. We will always verify the identity of the requesting party before honoring requests.
JobSeekers can sign up to receive daily job alert emails through CelebrityAccess and can UNSUBSCRIBE at any time.
IP Addresses and Cookies
We log users’ IP addresses, browser types, and pages viewed for both specific and general administration reasons. If you are a member of CelebrityAccess, either through a temporary Free Demo of our service or because you have purchased a subscription, your IP address will be logged in your Member Profile each time you access our website. This allows us to provide you with better customer service and to ensure that the website is used in accordance with our Terms of Service. The user information we collect is also used in a general manner to administer our website, gather demographic information, and track and compile site usage information in order to improve our service.
Do We Share Your Information with Anyone?
Is Your Personal Information Secure?
The protection of your personal information is of the utmost importance to us. Our employees are trained to handle your personal information with confidentiality and sensitivity, and only those employees who require this information to do their jobs are given access to your personal information. Additionally, as outlined above in ‘Subscription Payment’, sensitive credit card payment information is always transmitted securely, using SSL encryption, to our payment-processing service, Authorize.Net, and stored on their secure servers.
What Is Our Policy Regarding Children’s Privacy?
Our service was designed specifically for professionals associated with the live-entertainment industry and is therefore not intended for children. Children will not be given access to the members-only area of our website and will not be asked to disclose personal information to us.
What If You Would Like Further Information?
Thank you for using CelebrityAccess!
32 Water Street – 8 Stonington Commons – Unit 29
Stonington, Connecticut 06378
*”Celebrity Access” is a registered trade name of GEN-DEN Corporation, Denver, CO – DBA “CelebrityAccess” or “CelebrityAccess Encore”
These Privacy policies were last modified on 9/18/2019