ISLINGTON, UK (CelebrityAccess MediaWire) — Officials are investigating complaints against a secondary ticket broker who allegedly failed to deliver on promises of tickets to the V Festivals held last week in Reading and Leeds as well as concerts by Madonna and George Michael.
The firm, SOS Master Tickets had allegedly promised to deliver tickets to purchasers on the day of the event, assuring customers that company representatives would be on hand to deliver the tickets. However, when the day of the event arrived, no one was there, contend angry fans. Graham Burns, chairman of the Association of Secondary Ticket Agencies, estimates that as many as 2,000 people may have been affected to the tune of £600,000, the Times reported.
"I got scammed and so did 100s of other people at V — its really upset me," one affected fan identifying herself as Deb wrote on a complaints website. "Supervisors at the venue said that it happened to lots of people. I've lost my cash, spend[sic] money on parking and petrol for nothing!!"
Customers reportedly purchased tickets from the company's purported website, which had been up for at least several months, paying an average of £400 for event tickets. After tickets failed to arrive, customers who had purchased V Fest tickets got an email with a Spanish address which promised a refund but the website was soon taken offline and phones and fax numbers disconnected with no more word forthcoming from SOS.
There were prior warnings that something may be fishy with SOS however.
"We alerted the authorities to this some months ago, because the prices they were offering for tickets were simply not achievable." Graham Burns told the Times, "They were offering a weekend's camping at these festivals for £200, and that is not a realistic figure."
More troubling for fans is that many of them provided a credit card to SOS for their tickets and ticket purchasers have been advised to contact their issuing credit agency.