NEW YORK (CelebrityAccess MediaWire) — Ticketmaster has formed two new client services groups to provide more specialized programs and services integrated with event ticketing: Ticketmaster Venue Relations – dedicated to facilitating ticketing programs and services for the company’s domestic and international venue clients – and Cottonblend – the company’s in-house new media design studio. In addition, Ticketmaster has expanded its ticketing system for its arts and university clients.
“Ticketmaster offers its clients across all event categories a powerful single solution for all aspects of event ticketing,” said Sean Moriarty, president and COO. “By integrating these new services with our ticketing technology, we are better positioned to develop and deploy more streamlined sales programs to sell more tickets for our clients. Our flexibility and our scalability enable us to generate measurable and meaningful results that continue to reinforce our clients’ decisions to select Ticketmaster as their ticketing provider.”
Ticketmaster Venue Relations is headed by David Goldberg, executive vice president, Sales and Marketing, and Mike McGee, senior vice president, Venue Relations. Ticketmaster veteran Neal Gunn joined the Venue Relations team as a senior vice president and will be working closely with Ticketmaster general managers and clients to create unique integrated programs for the company’s venue clients. Gunn, based in Houston, joined Ticketmaster in 1994 and has been developing Ticketmaster’s Central Region, most recently serving as that region’s senior vice president.
Cottonblend features a team of professionals in the fields of web design, photography, visual arts, flash animation and more. The Cottonblend team works alongside Ticketmaster's ticketing specialists and supports Ticketmaster and its clients with all aspects of online and offline creative.
In the arts and university segments, the company has expanded its ticketing system to include integrated development functionality and customer relationship management tools. Ticketmaster’s system now includes complete campaign management with financial goal setting, performance/point tracking, flexible payment plans, detailed patron giving history, profiling, and more. — Jane Cohen and Bob Grossweiner