Find tour dates and live music events for all your favorite bands and artists in your city! Get concert tickets, news and more!

  • Analytics
  • Tour Dates

Ticketmaster & Compass Facility Management Extend Contract

Hollywood (CelebrityAccess MediaWire) -– Compass Facility Management, Inc. announced today the extension of its multi-year agreement with Ticketmaster, under which the ticketing company would continue to provide enhanced integrated ticketing solutions for 13 Compass Facility Management, Inc. venues. Through the agreement, Racine Civic Centre in Racine, WI, Vicksburg Convention Center in Vicksburg, MS, and Hoyt Sherman Place in Des Moines, IA are moving their ticketing operations to Ticketmaster, which will continue to serve as the authorized ticketing company for Compass-managed venues including: River Center/Adler Theatre in Davenport, IA; U.S. Cellular Center/Paramount Theatre in Cedar Rapids, IA; Alerus Center in Grand Forks, ND; Topeka Performing Arts Center in Topeka, KS; Deltaplex in Grand Rapids, MI; Swiftel Center in Brookings, SD; Clay County Regional Events Center in Spencer, IA; and Duplin County Events Center in Kenansville, NC.

Each of the 13 Compass Facility Management, Inc. venues will utilize Ticketmaster’s AccessManager or eEntry access control systems to verify the validity of tickets at venue points of entry. Both systems enable venues to monitor entry traffic and validate tickets in real-time, eliminating wrong day event tickets, and verifying authentic tickets for faster on-site patron admission into the venue. Compass will also deploy Ticketmaster's integrated CRM and emailing marketing solutions featuring premiere consumer data management and enhanced marketing and reporting tools that will enable the venue to communicate more effectively with its broad and diverse audiences nationwide.

"We carefully reviewed all aspects of many event ticketing providers and we found Ticketmaster to be at the top of every criteria that we required for our family of venues," said Steven Peters, President, Compass Facility Management, Inc. "It’s imperative that every one of our venues delivers the very best possible fan experience and Ticketmaster will help us achieve this goal while also offering the tools and products that will help us sell more event tickets more effectively across the board."

"Compass Facility Management, Inc. is a leader in premier venue management and Ticketmaster is thrilled to have the opportunity to expand the services we provide for them and their roster of venues," said George Wood, Senior General Manager, Ticketmaster Minneapolis. "Our integrated sales and marketing distribution programs offer added value to Compass’ overall customer service and ticket sales strategy. Compass venues and their patrons will benefit from our first-rate ticketing services and we look forward to developing unique marketing programs to help drive business for each venue." – CelebrityAccess Staff Writers