(Hypebot) — Musicians and other creators are reporting a significant drop in payouts from fans because Patreon is declining significant numbers of their fan subscribers payments on the patronage platform. Many creators are reporting a drop in income of 30% – 50%.
Patreon creators, who count on the fan patronage platform for income, are crying foul. Many are reporting significantly lower payments due to what appears to be a combination of banking problems and changes to internal company operations.
“A years worth of progress on Patreon has been erased for me and for many others,” tweeted creator Kay Bear. “It’s ridiculous that they’d stay silent during this fiasco. Not so much as a tweet regarding investigating. I’m at 74% processed with 30% declined,” wrote Jane Ray.
Patreon is currently having payment issues. If you are a patron that uses a credit card, please check w/ your bank to approve the charge as non-fraud or update your payment method. Many of the creators I know have had 30-50% of their income essentially deleted, myself included 😓
— kay bear 🐻 (@kayyybearxo) August 2, 2018
Many affected creators are accusing the company of being slow to respond. Patreon has now promised action, but for many artists, the damage has been done.
Hi everyone, as you know we’re noticing an unexpectedly high number of payment declines. We’re sorry for the frustration this has caused and we’re doing all we can to help creators get paid by working with our payment partners and continuing to retry payments. More info below. pic.twitter.com/KI0sXGcQHc
— Patreon (@Patreon) August 2, 2018