GLASGOW, Scotland (CelebrityAccess) A ticketing snafu apparently made for an unhappy crowd at Pride Glasgow in Scotland as hundreds of people were stuck outside the capacity event yesterday.
The event, held at Kelvingrove Park, occurred after a gay pride march. Led by prime minister Nicola Sturgeon, it was Scotland’s largest LGBT event. Organizers created a system where tickets bought online would be converted to wristbands at a box office for the event, but the box office was closed, according to the BBC.
Instead, ticket holders were told the event was at capacity and there was a one-in, one-out policy, resulting in hundreds with tickets standing in line outside the gates. Many posted on Pride Glasgow’s Facebook page demanding refunds.
“How can they sell tickets for entry then say you can’t get in?” one person asked. “I can understand if you showed up hoping to get a ticket on the day – but not if you bought in advance.”
Another person posted, “Are you serious? I brought a group of six LGBT teenagers and prepaid their tickets with charity money. We have to send them home soon. Will refunds be available? We’ve already had one pass out and the rest are nearing it because we’ve run out of water. We’ve already waited 2 hours.”
Pride Glasgow provided the following announcement on its Facebook page: “At the moment the event has reached its capacity and we are unable to let anyone else in.
“Enjoy the sunshine and visit the band stand where we have fantastic and free entertainment. We will update here shortly. Happy Pride!”
Many posts on the Facebook page had upsetting comments. The following embedded post has comments like “Trying to publicize this event when you’ve let so many people down without an explanation is disgusting. You should be ashamed of how you’ve handled today” and “The disrespect for those stranded outside the event is blatant. Your overselling of tickets is inexcusable. The lack of stewards and police on the march is irresponsible. Your failure to provide an apology is unacceptable.”: