Tickets.com sold over one million tickets online by the first pitch of the 2003 Major League Baseball season. "This significant number of tickets sold demonstrates without question that baseball fans have adopted the Internet as the preferred method for obtaining their tickets quickly and efficiently," said Carl Thomas, executive vice president Sales and Marketing. "Through our advanced ProVenueOnline capabilities we are tracking about 20 percent ahead of sales from last year."
Tickets.com's advanced functions such as AccessControl, Tickets@home, and Replay Ticket Exchange provides baseball fans with a fully integrated ticket purchasing experience. Among the Major League Baseball clubs utilizing some of these technological advancements, as well as Ticket.com's Contact Management, online group sales, online coupons, online season renewals, and new season seat sales, are the Arizona Diamondbacks, Chicago Cubs, Cincinnati Reds, Cleveland Indians, Houston Astros, Milwaukee Brewers, Oakland Athletics, Texas Rangers, San Francisco Giants, and Pittsburgh Pirates.