SEVILLE, Spain (CelebrityAccess) — According to consumer rights group FACUA (Consumers in Action) the General Directorate of Economy and Commerce of the City of Seville has imposed a fine of 15,000 euros on Live Nation for a violation of the Regulations for Admission to Shows and Recreational Activities in Andalusia.
Article 23.1 of that regulatory schema provides that "spectators and assistants are entitled to the refund of the amounts paid by the entrance or locality and, where appropriate, the proportional part of the payment, when the public spectacle or recreational activity is suspended, postponed or substantially amended."
FACUA contends that after they publicly warned Live Nation that the replacement of the AC / DC singer meant a substantial change in the conditions of the concert, the promoter assured them that they would make refunds available. However, FACUA claims that the window of opportunity to claim the refund was brief and that the system was overwhelmed by requests.
FACUA warns affected users that they can still claim the return of their money. They only have to file a claim for amounts in court, for which there is no compulsory assistance of attorney or attorney. The Civil Code establishes a period of 5 years to submit claims for breach of contract.
However, according to FACUA, consumers can still claim refunds through the court.
“They only have to file a claim in court. There is no need for an attorney. The civil code establishes a period of five years to submit claims of breach of contract,” Facua said.