MSG Reports Customer Data Breach


NEW YORK (CelebrityAccess) — The Madison Square Garden Company reported a data breach that affected customers at its flagship New York venues, including Madison Square Garden.

A statement from the company said the compromise may have affected credit cards used at merchandise and food and beverage locations at Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre and The Chicago Theatre.

Findings from the investigation show external unauthorized access to MSG’s payment processing system for the properties listed above and the installation of a program that looked for payment card data as that data was being routed through the system for authorization.

Data contained in the magnetic stripe on the back of payment cards swiped in person at the MSG locations listed above between November 9, 2015, and October 24, 2016, may be affected, including credit card numbers, cardholder names, expiration dates and internal verification codes. Not all cards used during this timeframe were affected, and this incident did not involve cards used at MSG websites, the venues’ Box Offices or on Ticketmaster, the company said.

The company did not disclose how many customers had been affected. The data breach was discovered after several banks noticed a pattern of fraudulent transactions across customer cards that linked back to the affected MSG venues.

MSGE reported that security issue has been addressed and set up a dedicated call center for customer inquiries regarding this matter. – Staff Writers