(CelebrityAccess MediaWire) — Ticketmaster has signed a multi-year agreement to provide comprehensive event ticketing solutions for Murray State University in Kentucky for concerts, athletic events, arts events and family shows at its three campus venues: Regional Special Events Center Arena, Lovett Auditorium, and Roy Stewart Stadium.
Ticketmaster is providing the university with local and national online and offline marketing distribution initiatives along with enhanced ticketing services including AccountManager, which will enable new and renewing season ticket holders to manage their accounts and tickets online through Murray State University's Athletic web site, goracers.com. Further ticketing initiatives will include installation of Ticketmaster's AccessManager automated entry control system at the Regional Special Events Center Arena and the eEntry admission control solution at the Lovett Auditorium. AccessManager and eEntry will enable Murray State University to scan and validate barcoded event tickets in real-time, monitor event traffic and admissions, thwart counterfeiting, and help expedite replacement of lost tickets.
"Ticketmaster's guest-friendly, full-service ticketing system is going to significantly streamline box office and ticketing operations across the University," said Shelley Todd, facility manager, Regional Special Events Center, Murray State University. "We are completely dedicated to improving the quality of service at each of our facilities and Ticketmaster has the technology and the service offerings to take our event ticketing to a whole new level."
"The Ticketmaster system will be a tremendous resource to the Athletics Department," said Allen Ward, athletic director, Murray State University. "It provides us with the vehicle to manage all of our important fan and donor records with one integrated system. Ticketmaster will immediately streamline our operations and allow us to begin building an accurate and historical database that will assist us in serving our most important asset…our customers."
"By implementing Ticketmaster's suite of services, Murray State University is taking its place leading the future of collegiate event ticketing," said Connie Hohman, general manager, Ticketmaster St. Louis. "Our completely automated ticketing system helps venues provide the superior customer service as well as the convenience that students and members of the community deserve." –Jane Cohen and Bob Grossweiner
